#PeopleofPCH – Georgina Balayo-Crompton, Personal Support Worker

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#PeopleofPCH is a series that highlights the diverse stories of staff, residents, and families across Partners Community Health (PCH).

Say hello to Georgina Balayo-Crompton, Personal Support Worker at Partners Community Health. Georgina shares her story for Personal Support Worker Day:

“I’ve been a personal support worker for about 11 years, and I pursued this career because of my parents. I wanted to give people the care they deserve, just like I would for my own parents. That’s where my passion comes from. 

My favourite part of the job is when I can fulfill all the needs of my residents and brighten their day. Whether it’s through laughter, jokes or even a little dance, making them smile is what I cherish most. I’ll do whatever I can to make their day shine. PSWs not only provide care, we provide company and friendship too.

Every resident is different, and I learn something new from them daily. Some days are easy, while others are more challenging. As I get to know the residents and build relationships with them, I develop strategies that will help me tailor the care to their preferences. Forming meaningful connections with the residents helps me provide the best possible care. 

Being patient, flexible, and showing respect for every resident and their history and preferences are the biggest lessons I’ve learned from being a personal support worker. Everyone is unique. It’s about understanding their perspective and adapting to their needs.” 

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