Virtual walkthrough of Wellbrook Place
“Welcome Home” is Partner Community Health’s (PCH) invitation to our community to learn about Wellbrook Place, the two long-term care homes, seniors hub and our unique approach to care.
We’re leveraging our experience and expertise as a long-term care operator, building on past learnings and anchoring on our values as an organization to create a new kind of care in Mississauga.
We welcome our current and future residents, families, staff and the community to learn more about the homes and seniors hub–a place where everyone can feel sense of belonging, growth and choice.
Welcome home to Wellbrook Place.
Wellbrook Place are two state-of-the-art Long term Care homes (Wellbrook Place East and Wellbrook Place West) and seniors hub at 2180 Speakman Drive in Mississauga. Operated by PCH, the homes have a combined 632-beds and are a part of PCH’s larger strategy that introduces innovative and inclusive programs and services and new models of care delivery. True to our name, Partners Community Health is working with community partners to deliver an integrated system of care that puts people first.
Phone Number: (905) 369-2442
Email Address: wellbrookplace@partnerscommunityhealth.ca
Executive Director
Deslyn Willock
deslyn.willock@partnerscommunityhealth.ca
905-369-2442 ext. 12201
Director of Care
Mira Memelli
mira.memelli@partnerscommunityhealth.ca
905-369-2442 ext. 12243
IPAC Lead
Sama Sajed
sama.sajed@partnerscommunityhealth.ca
905-369-2442 ext. 12247
Extensions
Phone Number: (905) 369-2442
Persis Irani, ADOC 6th Floor
Neighbourhood A (North-East) ext. 62104 or 62101
Charge Nurse 6A: 437-231-9177
Neighbourhood B (South-East) ext. 62201
Charge Nurse 6B: 437-231-7691
Raiza Zieta, ADOC 5th Floor
Neighbourhood A (North-East) ext. 52101 or 52102
Charge Nurse 5A: 437-229- 2408
Neighbourhood B (South-East) ext. 52201
Charge Nurse 5B: 437-228-4618
Dilpreet Khangura, ADOC 4th Floor
Neighbourhood A (North-East) ext. 42101
Charge Nurse 4A: 437-655-7934
Neighbourhood B (South-East) ext. 42201
Charge Nurse 4B: 437-655-2544
Nikko Ambaic, ADOC 3rd Floor
Neighbourhood A (North-East) ext. 32101
Charge Nurse 3A: 416-414-0364
Neighbourhood B (South-East) ext. 32201
Charge Nurse 3B: 416-414-1340
Sylwia Klimek, ADOC 2nd Floor
Neighbourhood A (North-East) ext. 22101
Charge Nurse 2A: 416-816-5073
Neighbourhood B (South-East) ext. 22201
Charge Nurse 2B: 416-723-2239
Executive Director
Fiorinta Flammia
fiorinta.flammia@partnerscommunityhealth.ca
905-369-2442 ext. 11113
Director of Care
Kayley D’Souza
kayley.dsouza@partnerscommunityhealth.ca
905-369-2442 ext. 11105
IPAC Lead
Ashley Virtue
ashley.virtue@partnerscommunityhealth.ca
905-369-2442 ext. 11114
Extensions
Phone Number: (905) 369-2442
Judith Prendergast, ADOC 6th Floor
Neighbourhood C (North-West) ext. 61201
Charge Nurse 6C: 437-232-1735
Neighbourhood D (South-West) ext. 61101
Charge Nurse 6D: 437-232-7485
Albert Armah, ADOC 5th Floor
Neighbourhood C (North-West) ext. 51233 or 51201
Charge Nurse 5C: 437-230-7938
Neighbourhood D (South-West) ext. 51101
Charge Nurse 5D: 437-655-2729
Marco Memmolo, ADOC 4th Floor
Neighbourhood C (North-West) ext. 41201
Charge Nurse 4C: 437-551-5529
Neighbourhood D (South-West) ext. 41101
Charge Nurse 4D: 437-553-7418
Navjot Sharma, ADOC 3rd Floor
Neighbourhood C (North-West) ext. 31201
Charge Nurse 3C: 437-237-6748
Neighbourhood D (South-West) ext. 31101
Charge Nurse 3D: 437-215-4987
Cate Gadanidis, ADOC 2nd Floor
Neighbourhood D (South-East) ext. 21101 or 21102
Charge Nurse 2D: 437-233-1411
Visitor Policy
Family members and friends are invited to visit Wellbrook Place residents at times that are convenient for both parties. Please note doors to the homes are locked at 11 p.m. for safety and any after hour visits will require coordination with PCH staff. We request that all guests review the visitor policy prior to visiting Wellbrook Place. Click here for Visitor Policy.
For additional questions about the policy, or to schedule a visit of Wellbrook Place, please email: wellbrookplace@partnerscommunityhealth.ca.
Emergency Management Plan
Partners Community Health is committed
to protecting the health & well-being of all occupants of the Homes and has
put in place comprehensive emergency preparedness plans for disasters including
a fire, a bomb threat, a missing resident, and the need for evacuation.
This Long-Term care Emergency Preparedness Manual provides the information provided in the legislative requirements for licensed long-term care homes set out under the Fixing Long-Term Care Act, 2021(FLTCA), and Ontario Regulation 246/22 (O.reg.246/22) and other applicable legislation, regulations, and directives.
If you have a concern or complaint about the health, safety, or wellbeing of a person living in long term care, we encourage you to bring it to the attention of our Executive Director.
You may also contact the Ministry of Long-Term Care’s toll-free telephone number for making complaints at 1-866-434-0144, with the hours of operation: 8:30 a.m.-7:00 p.m., 7 days a week.
Wellbrook Place East and Wellbrook Place West have been designed around a social model of care, allowing people to receive care and support around their individual needs and personalities.
A Seniors Hub that will provide care coordination and system navigation to seniors in the community to support healthy aging and aging in place
Virtual models of care for connecting the homes primary care model to hospital specialists at Trillium Health Partners, increasing the quality of resident care.
A dialysis program for long-term care residents and members of the community living with chronic kidney disease, operated by Trillium Health Partners.
Please note: The above lists are not inclusive of all members of the Resident Councils to protect the privacy and confidentiality of some residents.
Thank you for your interest in booking a tour at Wellbrook Place!
Small group tours are hosted weekly on Tuesdays and Thursdays. See full information on tours at Wellbrook Place below and click the link to schedule a time to tour the homes.
Booking Procedures
Tour Guidelines
Parking
If you have any questions, please email wellbrookplace@partnerscommunityhealth.ca
Wellbrook Place is the name, for the two long term care homes and seniors hub, that was chosen in close collaboration with the community.
The word ‘well’ is synonymous with doing good, living better and healthy outcomes — all of which are sentiments our LTC homes are here to promote and help people achieve.
This name demonstrates that wellness is connected to a sense of environment and place. Your surroundings help to shape who you are and how you feel.
Future phases of the long-term care centre include a residential hospice (built and operated by Heart House Hospice) and a health services building.
If you are interested in applying to be a resident of Wellbrook Place East, Wellbrook Place West or any long-term care home in Mississauga, please visit Ontario Health at Home (OHAH). OHAH is a government agency that works with people of all ages to ensure they can make informed choices about their care.
Learn more about how to start your long-term care application.
Contact OHAH at 310-2222 (no area code required) or email them at moreinfo@ontariohealthathome.ca
Interested in contacting Partners Community Health for additional information specific to Wellbrook Place?
Email:
wellbrookplace@partnerscommunityhealth.ca
Additional Information:
Thank you for your interest in booking a tour at Wellbrook Place!
Small groups tours are hosted weekly on Tuesdays and Thursdays. Click here [https://calendly.com/partners-community-health/wellbrook-place-tours] to schedule a time to tour the homes.
If you have any questions, please email wellbrookplace@partnerscommunityhealth.ca
The waitlist for Wellbrook Place is managed and maintained by Home and Community Care Support Services (HCCSS). The HCCSS is a government agency that works with people of all ages to ensure they can make informed choices about their care.
If you are interested in applying to be a resident of Wellbrook Place East, Wellbrook Place West or any long-term care home in Mississauga, please visit the HCCSS website.
The homes will be connected by a joint main floor, with each home identified as “East” or “West” once you arrive inside (i.e. Wellbrook Place East and Wellbrook Place West).
Yes, Wellbrook Place will provide nursing and personal care at all times. Professional nursing staff is onsite 24-hours a day. Personal Support Workers provide hands-on care at the bedside, assisting residents with the essential activities of daily living. Wellbrook Place will also have connections with specialized services such as geriatrics, behaviour support and internal medicine.
In addition, resident rooms and washrooms are equipped with a call bell to alert a team member when you need assistance.
The staff who provide care and services at Wellbrook Place are all fully qualified and trained in their roles. In addition, each year staff are provided with ongoing education on regulated topics and are given opportunities to participate in additional relevant education relating to their job function. The home also has a robust policy and procedure manual which serves as educational materials for team members.
We review and assess care needs when we first receive a resident application through Home and Community Support Services. We then work in collaboration with prospective residents and their families to develop the best care options to ensure that all needs are met.
As part of the model of care, there is also close collaboration between residents and families in developing and maintaining care plans.
Wellbrook Place will offer recreational and therapeutic programming seven days a week, including holidays, designed to meet our residents’ physical, social, emotional, intellectual and spiritual needs.
Recreation and therapeutic programs can include exercise, bingo, baking, crafts and much more. We are in the process of developing these programs and will have more information closer to the homes’ opening.
Integrated care includes delicious, nutritious, and tailored meals. We will work with prospective residents to review any dietary needs and strive to accommodate dietary requirements to the best of our ability; however, we are in the process of developing our menu options and will have more information closer to the homes’ opening.
If you would like to join our mailing list to stay up to date on information, please click the link here.
Wellbrook Place is staffed by a team of dedicated professionals, committed to providing the highest quality of care to our residents. If you’re interested in learning more about how Partners Community Health is working with community partners to deliver an integrated system of care that puts people first, or contributing your time as a volunteer get in touch.
For more information please email careers@partnerscommunityhealth.ca or click the link below to view current employment and volunteer opportunities:
Join Partners Community Health’s (PCH) external newsletter to receive updates on Wellbrook Place, including:
Click here to sign-up:
Partners Community Health is a not-for-profit, charitable organization focused on bringing health care services together around the needs of people living in Mississauga and West Toronto. We operate Wellbrook Place, two new long term care homes and Seniors’ Hub in Mississauga.
A proud member of the Mississauga Ontario Health Team.