#PeopleofPCH – Noel Lewis, Resident Council Treasurer

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#PeopleofPCH is a series that highlights the diverse stories of staff, residents, and families across Partners Community Health (PCH).

Say hello to Noel Lewis, a resident of Wellbrook Place and treasurer of the Wellbrook Place East Residents’ Council. Noel shares his story for #ResidentsCouncilWeek:

I was born in a little country called Wales and brought up in a family where music was a major part of my life. From the age of nine, I started singing in choirs and performing solo, and this passion followed me across the Atlantic when I immigrated to Canada in 1975. Here, I became a founding member of a choir in Burlington called the Burlington Welsh Male Chorus. 

Before moving to Canada, I spent a significant portion of my life in banking. I began my career with Lloyds Bank in the UK and, after 15 years, decided to make a change. With a friend’s encouragement, I chose to relocate to Canada, where I joined the Royal Bank. My career flourished, allowing me to manage branches in various locations, including Toronto and London, England. Meeting Queen Elizabeth II, other members of the Royal Family and Pierre Trudeau was a highlight, something I wouldn’t have experienced if I didn’t come to Canada. 

After 49 years with the Royal Bank, I retired at the age of 79. Within six months, I was facing a life-altering health crisis which led to the amputation of both my legs. I spent 15 months in rehabilitation, learning to adapt to my new reality. Music, once a cherished hobby, became a crucial part of my recovery, helping me find my voice and my strength again. 

In 2023, I moved to Wellbrook Place. The distance from my family, especially my son who lives in West Burlington, was difficult. Yet, as time went on, I found a new rhythm in this community. 

Looking back, my career in banking prepared me for a leadership role in the residents’ council. The skills I developed in managing finances and working with diverse groups have translated well into my current role as the treasurer of the council. One of the critical roles of the residents’ council is to advocate for residents who may have difficulty expressing their needs. I’ve been involved in discussions about everything from food quality to activity coordination. It’s important to have a platform where residents can voice and share suggestions. The council meetings provide a space for us to address questions, propose improvements, and share our needs. 

The residents’ council is vital because it gives residents a voice—a chance to share our experiences and influence the quality of care and life at Wellbrook Place East. It also fosters a sense of belonging and involvement among residents. 

I’ve had a wonderful experience living at Wellbrook Place. The staff here have been exceptional in their support. Lovejot, the Recreation Staff, has been an invaluable source of help and a kind friend. She even took the time to teach me some Punjabi phrases, which I found both fascinating and enriching. I managed to learn a few expressions and even put them together in a song. It was a wonderful way to connect and show appreciation for their culture.” 

Noel is pictured above holding a photograph of the choir he participated in. 

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