Partners Community Health is excited to ‘Welcome you home’ at Wellbrook Place.

Virtual walkthrough of Wellbrook Place

“Welcome Home” is Partner Community Health’s (PCH) invitation to our community to learn about Wellbrook Place, the two long-term care homes, seniors hub and our unique approach to care. 

We’re leveraging our experience and expertise as a long-term care operator, building on past learnings and anchoring on our values as an organization to create a new kind of care in Mississauga. 

We welcome our current and future residents, families, staff and the community to learn more about the homes and seniors hub–a place where everyone can feel sense of belonging, growth and choice.

Welcome home to Wellbrook Place.

About Wellbrook Place

Wellbrook Place are two state-of-the-art Long term Care homes (Wellbrook Place East and Wellbrook Place West) and seniors hub at 2180 Speakman Drive in Mississauga. Operated by PCH, the homes have a combined 632-beds and are a part of PCH’s larger strategy that introduces innovative and inclusive programs and services and new models of care delivery. True to our name, Partners Community Health is working with community partners to deliver an integrated system of care that puts people first.

Contact Information

Wellbrook Place

Phone Number: (905) 369-2442
Email Address: wellbrookplace@partnerscommunityhealth.ca

Wellbrook Place East

Executive Director
Deslyn Willock
deslyn.willock@partnerscommunityhealth.ca

Director of Care
Mira Memelli
mira.memelli@partnerscommunityhealth.ca

IPAC Lead
Sama Sajed
sama.sajed@partnerscommunityhealth.ca

Extensions
Phone Number: (905) 369-2442

6th Floor
Neighbourhood A (North-East) ext. 62104 or 62101
Neighbourhood B (South-East) ext. 62201

5th Floor
Neighbourhood A (North-East) ext. 52101 or 52102
Neighbourhood B (South-East) ext. 52201

4th Floor
Neighbourhood A (North-East) ext. 42101
Neighbourhood B (South-East) ext. 42201

3rd Floor
Neighbourhood A (North-East) ext. 32101
Neighbourhood B (South-East) ext. 32201

2nd Floor
Neighbourhood A (North-East) ext. 22101
Neighbourhood B (South-East) ext. 22201

Wellbrook Place West

Executive Director
Fiorinta Flammia
fiorinta.flammia@partnerscommunityhealth.ca

Director of Care
Colleen Hunter
colleen.hunter@partnerscommunityhealth.ca

Interim IPAC Lead / IPAC Coordinator
Rajbinder Aulakh
rajbinder.aulakh@partnerscommunityhealth.ca

Extensions
Phone Number: (905) 369-2442

6th Floor
Neighbourhood C (North-West) ext. 61201
Neighbourhood D (South-West) ext. 61101

5th Floor
Neighbourhood C (North-West) ext. 51233 or 51201
Neighbourhood D (South-West) ext. 51101

4th Floor
Neighbourhood C (North-West) ext. 41201
Neighbourhood D (South-West) ext. 41101

3rd Floor
Neighbourhood C (North-West) ext. 31201
Neighbourhood D (South-West) ext. 31101

2nd Floor
Neighbourhood D (South-East) ext. 21101 or 21102 

Policies

Visitor Policy

Family members and friends are invited to visit Wellbrook Place residents at times that are convenient for both parties. Please note doors to the homes are locked at 11 p.m. for safety and any after hour visits will require coordination with PCH staff. We request that all guests review the visitor policy prior to visiting Wellbrook Place. Click here for Visitor Policy.

For additional questions about the policy, or to schedule a visit of Wellbrook Place, please email: wellbrookplace@partnerscommunityhealth.ca.

Concerns or Complaints

If you have a concern or complaint about the health, safety, or wellbeing of a person living in long term care, we encourage you to bring it to the attention of our Executive Director.

You may also contact the Ministry of Long-Term Care’s toll-free telephone number for making complaints at 1-866-434-0144, with the hours of operation: 8:30 a.m.-7:00 p.m., 7 days a week.

Living at Wellbrook Place

Wellbrook Place East and Wellbrook Place West have been designed around a social model of care, allowing people to receive care and support around their individual needs and personalities. 

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Services and Features

  • Specialized programming and clinical services
  • Two units specifically designed to safely care for people who live with responsive behaviors.
  • Rehabilitation and restorative care
  • Dietetic services (assessment, nutrition, counselling and monitoring)
  • Recreational activities and group exercise programs
  • Technology to enhance the resident care experience
  • Plans for community services and programming

A Seniors Hub that will provide care coordination and system navigation to seniors in the community to support healthy aging and aging in place

Virtual models of care for connecting the homes primary care model to hospital specialists at Trillium Health Partners, increasing the quality of resident care.

A dialysis program for long-term care residents and members of the community living with chronic kidney disease, operated by Trillium Health Partners.

Amenities (Wellbrook Place East and Wellbrook Place West)

  • 632 bedrooms:
    • Private rooms include private bedroom and bathrooms, and an exterior view of the building.
    • Basic rooms have private bedrooms, a shared washroom (accessible from inside both rooms) and a view of an interior courtyard.
  • Common spaces and amenities:
    • Salon
    • Café
    • Spiritual care services
    • Central therapy
    • Outdoor Terraces
    • Family Dining Rooms
  • Five courtyards
  • Food prepared on site and in serveries on each floor, for a more home-like experience
  • Modern infection prevention & control measures
  • Air conditioning throughout
Group of diverse senior male and female friends doing puzzles at home. socialising with friends at home.
Image of residents participating in home activities.

Resident Council Representatives

Wellbrook Place East

Wellbrook Place West

Please note: The above lists are not inclusive of all members of the Resident Councils to protect the privacy and confidentiality of some residents. 

tour Booking Information

Thank you for your interest in booking a tour at Wellbrook Place!

Small group tours are hosted weekly on Tuesdays and Thursdays. See full information on tours at Wellbrook Place below and click the link to schedule a time to tour the homes.

Booking Procedures

  • To book a tour of Wellbrook Place, please complete the booking request form.
  • Due to space limitations, no more than 2 guests can be accommodated per booking request.

Tour Guidelines

  • Tours of Wellbrook Place will take approximately 30 minutes, however, please allocate 1 hour for all booking requests.
  • When arriving, we request that guests enter from the Main Entrance, located on the North side of the building and sign in for their scheduled tour time with Reception.
  • Masks will be made available at front reception, and we ask that you wear a mask for the duration of the tour.

Parking

  • Free parking is available on site. Please park in visitor parking, located on the East side of the building.

If you have any questions, please email wellbrookplace@partnerscommunityhealth.ca

Exterior shot of Wellbrook Place on Speakman Drive in Mississauga.

Why the name Wellbrook Place?

Wellbrook Place is the name, for the two long term care homes and seniors hub, that was chosen in close collaboration with the community.

The word ‘well’ is synonymous with doing good, living  better and healthy outcomes — all of which are sentiments our LTC homes are here to promote and help people achieve.

This name demonstrates that wellness is connected to a sense of environment and place. Your surroundings help to shape who you are and how you feel.

Future phases of the long-term care centre include a residential hospice (built and operated by Heart House Hospice) and a health services building.

How to Become a Resident

If you are interested in applying to be a resident of Wellbrook Place East, Wellbrook Place West or any long-term care home in Mississauga, please visit Home and Community Care Support Services (HCCSS). The HCCSS is a government agency that works with people of all ages to ensure they can make informed choices about their care.

Learn more about how to start your long-term care application.

Questions?

Contact the HCCSS at 310-2222 (no area code required) or email them at HCCSSInfo@hccontario.ca.

Interested in contacting Partners Community Health for additional information specific to Wellbrook Place?

Email:
wellbrookplace@partnerscommunityhealth.ca

 


 

Additional Information:

Frequently Asked Questions

Thank you for your interest in booking a tour at Wellbrook Place!

Small groups tours are hosted weekly on Tuesdays and Thursdays. Click here [https://calendly.com/partners-community-health/wellbrook-place-tours] to schedule a time to tour the homes.

If you have any questions, please email wellbrookplace@partnerscommunityhealth.ca

The waitlist for Wellbrook Place is managed and maintained by Home and Community Care Support Services (HCCSS). The HCCSS is a government agency that works with people of all ages to ensure they can make informed choices about their care.

If you are interested in applying to be a resident of Wellbrook Place East, Wellbrook Place West or any long-term care home in Mississauga, please visit the HCCSS website.

The homes will be connected by a joint main floor, with each home identified as “East” or “West” once you arrive inside (i.e. Wellbrook Place East and Wellbrook Place West). 

Yes, Wellbrook Place will provide nursing and personal care at all times. Professional nursing staff is onsite 24-hours a day. Personal Support Workers provide hands-on care at the bedside, assisting residents with the essential activities of daily living. Wellbrook Place will also have connections with specialized services such as geriatrics, behaviour support and internal medicine.  

In addition, resident rooms and washrooms are equipped with a call bell to alert a team member when you need assistance. 

The staff who provide care and services at Wellbrook Place are all fully qualified and trained in their roles. In addition, each year staff are provided with ongoing education on regulated topics and are given opportunities to participate in additional relevant education relating to their job function. The home also has a robust policy and procedure manual which serves as educational materials for team members. 

We review and assess care needs when we first receive a resident application through Home and Community Support Services. We then work in collaboration with prospective residents and their families to develop the best care options to ensure that all needs are met. 

As part of the model of care, there is also close collaboration between residents and families in developing and maintaining care plans. 

Wellbrook Place will offer recreational and therapeutic programming seven days a week, including holidays, designed to meet our residents’ physical, social, emotional, intellectual and spiritual needs. 

Recreation and therapeutic programs can include exercise, bingo, baking, crafts and much more. We are in the process of developing these programs and will have more information closer to the homes’ opening. 

Integrated care includes delicious, nutritious, and tailored meals. We will work with prospective residents to review any dietary needs and strive to accommodate dietary requirements to the best of our ability; however, we are in the process of developing our menu options and will have more information closer to the homes’ opening. 

If you would like to join our mailing list to stay up to date on information, please click the link here.

Work with Us

Wellbrook Place is staffed by a team of dedicated professionals, committed to providing the highest quality of care to our residents. If you’re interested in learning more about how Partners Community Health is working with community partners to deliver an integrated system of care that puts people first, or contributing your time as a volunteer get in touch.

For more information please email careers@partnerscommunityhealth.ca or click the link below to view current employment and volunteer opportunities:

Stay Connected

Join Partners Community Health’s (PCH) external newsletter to receive updates on Wellbrook Place, including:

  • Employment opportunities
  • Opportunities for partnership, collaboration and participation
  • General news from PCH

Click here to sign-up: